Frequently Asked Questions
Find answers to the most frequently asked questions about Linnea’s wholesale chocolate and candy making supplies, as well as our customer service, below!
Who Do You Sell To?
Linnea’s Candy Supplies, Inc. is a business-to-business company. We solely cater to retailers and wholesalers. If you own a brick-and-mortar chocolate shop, supply store, catering company, bake shop or manufacturing facility, we are your source for quality bulk chocolate and confectionery supplies. We do not sell to individual consumers.
If you are interested in becoming a customer, you can contact us or complete our customer application form. Don’t hesitate to call us if you need any assistance.
How Do I Order Online?
To order online with Linnea’s, you must have a customer account. If you are interested in joining our customer list, you can complete our customer application form online.
Once you have an account, placing an online order is easy. You can browse our catalog by category or search for specific products using the search bar. Once you have added items to your cart, proceed to checkout and follow the prompts to complete your order.
How Do I Contact Linnea’s With Questions?
How Do I Properly Measure Candy or Baking Cups?
How Do I Place Special Orders?
If you want to order a product we don’t usually keep in stock or have a custom request, please refer to our special ordering procedures. You can also reach out to us through our online contact form. We will do our best to accommodate your needs and preferences.
Why Can’t I See Any Prices on Your Website?
Product prices are only visible to active customers. If you are a retailer or wholesaler interested in purchasing our products, please complete our customer application form to gain access to product prices.
Do You Have Kosher Options?
Yes, we offer a wide range of Kosher-certified products for our customers who are looking for this option. Simply click on the product you want to purchase, and you can view a PDF file under the product name to see the Kosher certification.
Can I Place an Order Over the Phone?
I Have an Issue With My Order. Who Should I Talk To?
Our customer service team is always available to help you with any issues or concerns regarding your order. Please contact our customer service team by phone or email, and we will assist you as soon as possible.
I Can’t Log in to My Account
If you’re having trouble with your password, you can easily reset it by clicking on the “Forgot Password” link on the login page. If you’re still unable to access your account, please contact our customer service team for further assistance.
Why Should I Buy From Linnea’s?
Choosing the right supplier for your bulk chocolate and confectionery products comes down to just a few things: Good prices, a big selection, and delivering the BEST customer service.
Linnea’s Candy Supplies, Inc. has been serving retailers and wholesalers with high-quality chocolate and candy-making supplies since 1968. We take pride in our commitment to customer satisfaction, offering a wide range of products at competitive prices.
Have Questions? Need Help?
Whether you need help sourcing a product or you have questions about a product you’ve recently purchased, reach out to us today! We will be happy to help you.
